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© Copyright 2014

Ticket Policies

Payment Types

The box office does not hold tickets without payment. MasterCard, Visa, Discover and American Express are accepted over the phone and at the Rockwell Hall box office location. The Student Union box office accepts MasterCard and Visa. Online orders can be charged to MasterCard or Visa. The box office does not accept personal checks.

Service Charges

A $3.00 service charge per order applies to all telephone orders. A service charge of 10% applies to all online orders. Tickets purchased in person have no service charges.

Tickets are non-refundable

All ticket sales are final. Tickets cannot be exchanged or refunded

Discounts

Please inquire about discounts at the time of ordering. Once a transaction is completed it cannot be altered and discounts cannot be applied after the fact. Please note that not all discounts are available online. Please contact the box office to verify discount availability.

Seniors
For those shows offering a senior discount the definition of a senior is 60 years of age and older. Please note that not all shows offer a senior discount. Please inquire at the time of purchase. Refunds cannot be issued after the fact.

Student Rush
For Great Performers Series shows we offer a student rush ticket discount. Starting 30 minutes prior to curtain students from any school with current student ID can purchase one upper tier ticket for $15. This discount is subject to availability.

Mailing tickets

Phone Orders
Tickets ordered over the phone will be mailed to you if your order is placed more than one week prior to the performance for U.S. addresses and two weeks prior to the performance for Canadian addresses. Otherwise, tickets will be held at the box office for pickup until 15 minutes after curtain.

Online Orders
When ordering tickets online, please indicate whether you would like the tickets mailed or held at the box office. Tickets ordered online within one week of a performance for U.S. addresses and two weeks for Canadian addresses will be held at the box office for pickup.

Children

We welcome children old enough to enjoy our events. The box office can suggest age appropriate events. Tickets must be purchased for any child attending a performance, and children must be seated with a parent or guardian. Babes-in-arms are not permitted in the theatre.

Privacy policy

Your name is added to our patron list when you book tickets, request a brochure, enter a contest or complete a survey. This enables you to receive communications from the Performing Arts Center at Rockwell Hall. We occasionally exchange information with other arts organizations. If you prefer not to be included, please inform the box office.

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